Quality Training

Certified Quality Technician

Objectives

The Certified Quality Technician analyses and solves quality problems, prepares inspection plans, procedures and instructions, performs audits and can apply fundamental statistical methods for statistical process control. This course is designed to cover all modules of the American Society for Quality’s Body of Knowledge (BoK) for the Certified Quality Technician examination.
This is a one-part, 100 question, multiple choice four hour exam and is offered in English only.

Content includes

Professional Progression Path:
A Certified Quality Technician will naturally go on to become a Certified Quality Engineer by taking a CQE course and certification exam. A CQE is among the top earners in the manufacturing industry and her certification is recognized globally.
Course Outline
I. Quality Concepts
1. Customers and Suppliers
2. Quality principles for products and processes
3. Quality standards, requirements, and specifications
4. Cost of quality (COQ)
5. Six Sigma
6. Lean
7. Continuous improvement techniques

II. Team Functions
1. Meeting management
2. Team development
3. Team stages
4. Globalization

III. General Statistical Concepts
1. Terminology
2. Frequency distributions
3. Graphical Methods

IV. Statistical Computations
1. Measures of Centrality and Dispersion
2. Statistical Inference
3. Confidence Limits
4. Probability
5. Student’s t Distribution V. Control Charts
1. Techniques and applications
2. Control limits vs. specification limit
3. Variables and Attributes Charts
4. Process Capability Measures

VI. Metrology and Calibration
1. Hand Tools
2. Optical Tools
3. Coordinate Measuring Machines
4. Force Measurement tools
5. Gage Repeatability and Reproducibility
6. Calibration Intervals
7. Calibration Error
8. Customer-supplied M&TE

VII. Inspection and Test
1. Blueprint Reading & Interpretation
2. Inspection Concepts
3. Inspection Techniques and Processes
4. Sampling VIII. Quality Audits
1. Audit Types
2. Audit Components
3. Audit Tools & Techniques

IX. Preventive and Corrective Action
1. Design FMEA
2. Process FMEA
3. Mistake-proofing
4. Elements of corrective action
5. Failure analysis and root cause analysis
6. Non-conforming Material
7. Material Review Process

Delivery Method:
The delivery method is Blended Learning. All lectures are delivered online and are available 24/7 on all devices. Lectures are supplemented by seven weekly, live, online tutorials and two one-day 9:00-17:00 workshops.

Delivery Method: The delivery method is Blended Learning. All lectures are delivered online and are available 24/7 on all devices. Lectures are supplemented by seven weekly, live, online tutorials and two one-day 9:00 - 17:00 workshops.  

The dates for the two workshops in Shannon are 4 April & 16 May 2019. Global Business Institute. Airport House, Free Zone West, Shannon, Co. Clare.
The dates for the two workshops in Waterford are 11 April & 23 May 2019. Waterford Tower Hotel. The Mall. The Viking Triangle. Waterford.
Please choose which venue you'd like to attend for the two days.
Exam is 8 June 2019, venue is Global Business Institute. Airport House, Free Zone West, Shannon, Co. Clare.

WeekDateActivityStartFinish
104-Apr-19Classroom Day Shannon09:0017:00
111-Apr-19Classroom Day Waterford09:0017:00
218-Apr-19Online Tutorial18:0019:00
325-Apr-19Online Tutorial18:0019:00
402-May-19Online Tutorial18:0019:00
509-May-19Online Tutorial18:0019:00
616-May-19Classroom Day Shannon09:0017:00
623-May-19Classroom Day Waterford09:0017:00
930-May-19Online Tutorial18:0019:00
908-Jun-19ASQ CQT Exam Shannon08:0012:00


Attendance Schedule:

Who Should Attend

Pre-requisite Education and/or Experience:
You must have at least four years of higher education and/or work experience in one or more of the areas of the Certified Quality Technician Body of Knowledge.

If you have completed a degree from a college, university, or technical school with accreditation accepted by ASQ, part of the four-year experience requirement will be waived as follows (only one of these waivers may be claimed):
• Certificate/diploma from a technical or trade school—one year waived.
• Associate degree—two years waived.
• Bachelor’s, master’s, or doctorate—three years waived.

Qualification

The programme is certified by The American Society for Quality (ASQ) in the USA.

Upcoming dates:

Location
Dates

Classroom days in Shannon, Co.Clare / Waterford Tower Hotel, Waterford - , Clare
4, 11, 18, 25 April. 2, 9, 16, 23, 30 May. 8 June 2019 (includes 2 Classroom days choose Shannon 4 Apr & 16 May or choose Waterford 11 Apr & 23 May 2019. The exam is on the 8 June 2019 in Shannon)
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Course

Certified Quality Technician

Training Days

8 Weeks; Blended & Online learning

Training Locations

Clare, Waterford

Course Cost

IMDA Skillnet Member: €1,975
* Cost quoted per person